On Google Chrome:
At the top right-hand side of the screen, click ⋮ (the hamburger menu)
Once ⋮ (the hamburger menu) is clicked, scroll down and click Delete Browsing Data
Under the Basic tab, make sure that Cookies and other site data, and Cached images and files are selected.
In the dropdown menu next to time range, select all time
Once all the selections are made, select Delete Data
Chrome (iOS):
Make sure that Google Chrome is open on your device
At the bottom right-hand corner of the screen, select ⋮ (hamburger menu)
Once ⋮ is selected, select Delete Browsing Data
Make sure that Cookies, site data, and Cashed images and files are selected
Once all the selections are made, select Delete Data